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OpenDoc Link not Working on iPad

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Hi Gurus,

 

I can't get an OpenDocument link to work from BI Mobile

I'm using BI Platfor BI4.0 SP4 Patch 5

SAP BI Mobile 4.3.3 on an iPad

 

 

My OpenDoc link is http://xxxxx:8080/BOE/OpenDocument/opendoc/openDocument.jsp?sIDType=CUID&iDocID=AQH9vdKyHG9Pn2IJe5y.Av4

 

The target document has one mandatory prompt, and is set to refresh on open.

The data source is BEx via BICS, but the prompt is in the Webi query panel, it isn't coming from a mandatory variable in BW (which I believe can cause problems)

The problem is only occurring when I try to use the link on the iPad, I get the following error after clicking the link:

 

An internal server error occurred while processing the client request. (MOB00082)

Details:

com.businessobjects.sdk.core.server.CommunicationException: Cannot build the query or generate the report. (WIS30351)

 

So it looks like it's just 'forgetting' to prompt me and trying to send an empty value in the query to BW.

 

The link works fine if I open it in Webi. (So I know my OpenDoc syntax is all right)

If I specify the prompt value in the OpenDoc URL it works fine on the iPad, the report runs with that prompt applied. (So I know all the connectivity stuff is fine and this confirms that the syntax is correct.)

If I open the target document directly on the iPad (not via OpenDoc) it works fine. (So I know 'refresh on open' works fine and that the report itself is working.)

 

So the problem only occurs when I want the user to be prompted to enter a value when calling the target report with an OpenDoc URL.

 

Things I've tried that don't make a difference:

Putting sRefresh=Y in the OpenDoc link. With and without the target doc being set to refresh on open.

Selecting and de-selecting 'keep last values selected' in the prompt in the target document.

Adding lsSPromptName=? to the URL with and without the prompt being optional (trying to force it to prompt me).

 

Any ideas?


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